To report a maintenance issue please click this link

Office opening hours -  Monday to Friday 10am to 1pm & 2pm to 4pm  - Tel: 01224 637000

If you have an emergency after 4pm that cannot wait until the next business day please text the below mobile numbers and provide us with your name, property and a brief description of the issue or problem.  We will get back to you as soon as possible. 

***Please note, if a tenant loses their keys or locks themselves out, then we are under no obligation as an Agency to attend with spare keys and in the event that this happens, the tenant will have to contact an emergency locksmith and the tenant shall bear the cost of the locksmith and any keys required******

24 hour emergency contact - Mob: 07795076493 or 07734836826

If your emergency relates to the escape of gas please call 0800 111 999 

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